Shipping policy

At A&R Print Impressions, we aim to ensure that your printed products and stationery orders reach you safely and conveniently. Please review our shipping policy before placing an order.

1. Delivery Locations

We currently offer physical product delivery within Ajman and other Emirates in United Arab Emirates (UAE).

Our physical products include notebooks, notepads, planners, children's learning materials, party favors, stationery, and other printed products available in our online store.

Delivery availability depends on the customer's address and the service coverage of our delivery partner.

We do not currently guarantee delivery to locations outside Dubai. If you are outside our delivery area, please contact us before placing an order.

2. Order Processing Time

Orders are processed after payment has been successfully confirmed.

Most physical products require preparation, printing, packaging, and quality checking before dispatch. Processing times may vary depending on product availability, order quantity, customization requirements, and seasonal demand.

Customized, personalized, or made-to-order products may require additional preparation time.

We will notify you if an unexpected delay significantly affects your order.

3. Shipping and Delivery Time

Physical orders are delivered through a third-party logistics or courier partner.

Estimated delivery times, where provided, will be communicated through our store, at checkout, or directly to the customer.

Delivery times are estimates and may vary because of courier availability, traffic conditions, weather, public holidays, incorrect delivery information, or other circumstances beyond our reasonable control.

4. Shipping Fees

Applicable delivery charges will be displayed at checkout or communicated to the customer before the order is confirmed.

Delivery fees may vary depending on the delivery location, order size, weight, or other applicable delivery requirements.

Any free delivery promotion will be subject to the terms stated in the relevant offer.

5. Order Confirmation and Tracking

Customers will receive an order confirmation after a successful purchase.

Where tracking is available through our delivery partner, tracking details will be provided when available. For deliveries without online tracking, we may provide delivery updates directly.

Please ensure that your contact number, email address, and delivery address are accurate and complete when placing your order.

6. Delivery Attempts and Incorrect Addresses

Customers are responsible for providing a complete and accurate delivery address and being available to receive their orders.

If delivery cannot be completed because of an incorrect address, unavailable recipient, or other circumstances attributable to the customer, additional delivery arrangements or charges may apply.

We will communicate with the customer to agree on the next appropriate steps.

7. Damaged, Missing, or Incorrect Items

Please inspect your order upon receipt.

If you receive a damaged, defective, incomplete, or incorrect item, contact us as soon as reasonably possible at our designated customer service email address.

Please include your order number, a description of the issue, and clear photographs where applicable. This will help us assess the issue and arrange an appropriate resolution in accordance with our Return and Refund Policy and applicable UAE consumer protection laws.

8. Digital Products

Digital products, including downloadable planners, notebooks, educational materials, and printable PDF files, are delivered electronically rather than through physical shipping.

After successful payment, access or download instructions will be provided through the method specified on the relevant product page or in your order confirmation.

Digital products do not incur physical shipping charges. Customers should check the product description and file requirements before purchasing.

If you experience difficulty accessing a digital product, please contact our customer service team for assistance.

9. Delays and Circumstances Beyond Our Control

Although we make reasonable efforts to fulfill orders promptly, delays may occur because of courier disruptions, severe weather, public holidays, operational interruptions, or other events beyond our reasonable control.

We will make reasonable efforts to communicate significant delays and assist customers in resolving delivery issues.

10. Contact Us

For questions about shipping, delivery status, or an existing order, please contact:

Business Name: A&R Print Impressions
Email: annrealfaria@gmail.com
Delivery Area: Ajman and other Emirates, United Arab Emirates

Please include your order number when contacting us so we can assist you more efficiently.

Thank you for shopping with A&R Print Impressions. We appreciate your trust and look forward to serving you.